FAQs

We hope we can anwer your questions below. But, if not, we are more than happy to help by email.

Registration & Payment

Virtual Summit Information – Your Registration

For those who registered for our physical Summit which was due to take place on March 17-18, your ticket his now valid for access to the virtual Summit in 2020 and the physical Summit in 2021, there is nothing further you need to do. If you cannot make the 2021 dates, you are able to  transfer the ticket to a colleague, but the period to seek a refund on your registration has now passed.

When does registration close?

We have an early bird rate that expires on September 1, and registration will be open until 30 September, unless places sell out before then.

How can I register? What are the registration rates?

Please follow the link here to register your place and view the rates.

Which category of registration applies to me?

Sports stakeholder is a sports club/league/federation/organiser/governing body whose primary role is to organise sporting events or govern the sport itself. This also reaches to athletes and associations.

Why are there so many different registration options based on what type of entity we are and where we are based?

The VAT (Value Added Tax) rules for virtual events are complex, and whether you pay VAT on your registration or not is dependent on these factors. Please follow the link here to register your place.

Am I eligible for any discounted rates?

For our virtual Summit we have kept the cost of registration as low as possible, not further discounts are available.

I only want to attend one day of the Summit, is that possible?

There is not a one day rate available.

What is the cancellation policy for the conference?

Please see here for all cancellation information.

I have to tick a box when I register which says that I accept the Terms and Conditions for the Summit, where can I find these?

Please see here for our T&Cs.

At the Event

Privacy

As the 2020 Summit is taking place virtually, for you to be able to participate with the Summit effectively your information such as name, job title and organisation will appear on our attendee list within the virtual event technology platform, which is visible to facilitate networking and 1-2-1 meetings. If you engage in group networking, our content discussions or arrange 1-2-1 meetings, your image will be visible to others. To take full advantage of the potential of the Summit, we recommend you participate in as much as possible, but if you are not happy with this information being visible to others, please consider if the Summit is appropriate for you to register for.

What is the Summit dress code?

Smart/casual

What virtual event technology platform are you using?

We will share the information on the platform, how to register and make the most out of it in the coming weeks, if you have queries, please email [email protected]

 

I can’t find what I need

My question is not listed here. Whom do I contact?

Please submit an enquiry here or drop us an email at [email protected]